Job Description

Are you a talented senior network engineer looking for a new challenge? Join our MSP client’s dynamic team, where you'll play a crucial role in designing, implementing, and managing high-availability network infrastructures for a diverse SME client base.

 

Key Responsibilities:

 

- Projects: Design, specify, and implement high-availability network infrastructure for 50-500 user environments.

- NOC Management: Oversee network monitoring and management, utilising RMM tools and other technologies to enhance our NOC operations.

- Service Desk Escalations: Act as a key point of escalation for our 2nd line service desk engineers.

 

Essential Duties:

 

- Design, specify, and manage comprehensive network solutions, ensuring seamless integration and optimal performance.

- Liaise with vendors and oversee installations, including hands-on deployment, configuration, documentation, and ongoing support.

- Troubleshoot and resolve complex network issues, while mentoring and upskilling team members.

- Lead NOC operations to maintain network performance, reliability, and security.

- Constantly improve technical and operational documentation, policies, and procedures.

- Foster a culture of continuous improvement, innovation, and knowledge sharing within the team.

 

Required Expertise:

 

- Routers & Firewalls: Expertise in SPI/DPI/UTM/next-gen firewalls, including routing and high-availability configuration.

- Switching: Proficient in Layer 3 switching and complex VLAN configurations.

- WiFi: Advanced knowledge of WiFi infrastructure, RF concepts, predictive design, wireless standards, and troubleshooting.

- Experience with major vendors like Arista, Cisco, HP Aruba, Juniper, Mikrotik, Ruckus, and Unifi.

 

Skills & Qualifications:

 

- Ability to develop project specifications, proposals, and respond to RFPs.

- Experience in producing detailed network designs and liaising with clients and vendors.

- Strong leadership skills with the ability to manage and mentor support teams.

- Excellent communication skills for effective client management.

- Highly organised, self-motivated, and adaptable to a fast-paced environment.

 

Desirable Certifications:

- CCNP Routing & Switching, CCNP Wireless, CCDP, CWNP CWNA, ITIL, Cybersecurity, Project Management

 

Your Values:

 

- Ambitious & Entrepreneurial: Ready to contribute significantly to the growth of the business.

- Problem Solver: Creative and resourceful, with a relentless drive to find effective solutions.

- Organised & Team-Oriented: Able to improve processes and work collaboratively.

- Calm Under Pressure: Maintain composure during network issues or outages.

- Passionate About Technology: Enthusiastic about using technology to achieve client goals.

- Responsible & Reliable: Committed to high standards and integrity in your work.

 

Our client is a fast-growing MSP specialising in high-performance, secure IT infrastructure for SMEs. Their clients span industries like financial services, healthcare, legal, consulting, and coworking. They are dedicated to continuous improvement and excellence in their work, fostering close relationships with clients and constantly seeking better ways to deliver their services.

 

Diversity & Work-Life Balance:

 

They truly value a diverse team and believe in a rich work-life balance. They encourage varied interests and activities outside of work, and we support pro-bono charity projects and are committed to being an inclusive employer, welcoming applications from all backgrounds.

 

Career Development:

 

We invest in ongoing training and qualifications for our team. As we grow, you'll have the opportunity to help shape and expand our high-performance service team.

 

Salary / Benefits:

 

- Basic Salary: £40k-£60k, depending on experience

- Annual Bonus: Up to 10% of salary

- Other Benefits: Private healthcare, flexible working